Privacy Policy

Last updated: 4/26/2026

1. Introduction

Welcome to The EduSphere. We respect your privacy and are committed to protecting your personal data in compliance with the Digital Personal Data Protection (DPDP) Act, 2023 of India and other applicable data protection regulations.

2. Information We Collect

We collect information you provide directly to us when you create an account, enroll in courses, contact customer support, or otherwise interact with our platform. This includes: name, email address, phone number, and transaction details.

3. Payment Information & Third Parties

We use Razorpay as our secure third-party payment processor. We do not store your complete credit card or payment data on our servers. When you make a purchase, your payment information is transmitted directly to Razorpay, subject to their strict security protocols and privacy policies.

4. Cookie Usage

We use cookies and similar tracking technologies to track activity on our platform, maintain user sessions, and improve our service. Essential cookies are required for basic site functionality, including authentication and security. Analytics cookies help us understand how users interact with our platform. You can manage cookie preferences through your browser settings.

5. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. This includes the duration your account is active, to provide you with our services, and to comply with our legal, regulatory, and accounting obligations.

6. Security Measures

The security of your data is important to us. We implement appropriate technical and organizational security measures designed to protect your personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. These measures include encryption in transit and rest, regular security audits, and strict access controls.

7. Your User Rights (DPDP Act 2023)

Under the DPDP Act 2023, you have the following rights regarding your personal data:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Correction: You have the right to request correction of inaccurate or incomplete personal data.
• Right to Erasure (Deletion): You can request that we delete your personal data under certain conditions.
• Right to Withdraw Consent: Where we rely on your consent to process personal data, you have the right to withdraw it at any time.

To exercise any of these rights, please contact our Grievance Officer.

8. Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, and the DPDP Act 2023, the name and contact details of the Grievance Officer are provided below: